Introduction
These Terms and conditions, the Aclimat Consulting User Privacy Notice, the Mobile Device Terms and all policies posted on our sites set out the terms on which Aclimat Consulting offers you access to and use of our sites, services, applications and tools (collectively ‘Services’). You can find an overview of our policies here . All policies, the Mobile Device Terms and the User Privacy Notice are incorporated into these Terms and conditions. You agree to comply with all of the above when accessing or using our Services.
You are entering into a contract with ACLIMAT CONSULTING LP, 211 Dumbarton Road, Mansfield Park, Glasgow, G11 6AA, United Kingdom
These Terms and Conditions govern the sale of goods by Us and will form the basis of the Contract between Us and you. Before submitting your Order, please ensure that you have read these Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please contact Us for clarification.
Nothing provided by Us including, but not limited to, price lists and other documents constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at our discretion, accept.
A legally binding contract between Us and you will be created upon our acceptance of your Order, indicated by our Order Confirmation. Order Confirmations will be provided in writing.
Price and Payment
The Price of the Goods will be that shown in Our website online store in force at the time of your Order. If the Price shown in your Order differs from Our Current Price We will inform you upon receipt of your Order.
Our Prices may change at any time but these changes will not affect any Orders that We have already accepted.
We have made every reasonable effort to ensure that our Prices, as shown in Our current website online shop are correct. Prices will be checked when We process your Order. If the actual Price of the Goods is lower than that stated in your Order, you will be charged the lower Price (unless the lower price was an obvious mistake that you could have reasonably recognised). If the actual Price of the Goods is higher than that stated in your Order, We will contact you to inform you and ask you how you wish to proceed.
All Prices are included VAT.
Our Prices included the cost of delivery on CART page.
All payments for Goods must be made in advance before We can despatch the Goods to you.
We accept the following methods of payment:
- Stripe;
- Paysera;
- Direct Debit.
Guarantee
We guarantee that for a period of 24 months from the date of delivery, the Goods will be free from material defects. This guarantee is subject to the exceptions:
- Our guarantee does not apply to any defects in the Goods caused by:
- Normal wear and tear;
- Deliberate damage and/or misuse of the Goods;
- Accidental damage;
- Failure to use the Goods in accordance with their instructions; or
- The alteration or repair of by you or any third party that is not authorised by Us.
Our guarantee exists in addition to your legal rights as a consumer (that the Goods match Our description, that they are of satisfactory quality and that they are fit for purpose).
The Goods are provided with a manufacturer’s guarantee. For further details and terms please refer to the manufacturer’s guarantee documentation supplied with the Goods.
The manufacturer’s guarantee exists in addition to your legal rights as a consumer (that the Goods match Our description, that they are of satisfactory quality and that they are fit for purpose).
Returning Incorrect Goods
If you receive Goods that are incorrect, caused by a mistake made by Us in delivery or by Our incorrect description or information , you have the right to return them in exchange for a refund or a replacement. This Clause does not apply to Goods that you are merely not satisfied with or to Goods that are faulty.
If you wish to return Goods to Us under this Clause you must do so within a reasonable time of taking delivery.
All Goods must be returned to Us under this Clause in their original packaging, accompanied by proof of purchase.
You may return Goods to Us by post or another suitable delivery service of your choice.
For Goods returned under this Clause We will reimburse you for any reasonable postage or shipping costs.
You may request that We collect the Goods from you. Please ensure that the Goods are ready for collection at the agreed time and location. We are solely responsible for the cost of collecting the Goods under this Clause.
Refunds or replacements will be issued to you immediately if you return Goods to Us in person or within 3 working days of Our receipt of the Goods if you return Goods to Us by post or similar delivery service or if We collect the Goods from you.
Returning Goods If You Change Your Mind
If you are not satisfied with any Goods purchased from Us you have the right to return them in exchange for a refund or a replacement
If you wish to return Goods to Us under this Clause you must do so within 5 calendar days of taking delivery, telling Us why you wish to return the Goods.
All Goods must be returned to Us in their original condition [in their original, un-opened packaging], accompanied by proof of purchase.
You may return Goods to Us by post or another suitable delivery service of your choice. You are solely responsible for the cost of returning Goods to Us under this Clause.
You may request that We collect the Goods from you. Please ensure that the Goods are ready for collection at the agreed time.
Refunds or replacements will be issued to you within 3 working days of Our receipt of the Goods if you return Goods to Us by post or similar delivery service.
Returning Damaged or Faulty Goods
If you receive Goods that are damaged or faulty you have the right to return them in exchange for a refund, replacement or repair. This Clause does not apply to Goods that are incorrect of Goods that you wish to return because you have changed your mind.
If you wish to return Goods to Us under this Clause please do so as soon as reasonably possible after discovering the damage or fault. Please contact Us to inform Us of the fault and to arrange the return and your refund, replacement or repair.
This Clause only applies to Goods that are damaged or faulty when you receive them. Faults or damage caused by normal wear and tear or improper treatment does not entitle you to return Goods under this Clause. We may require you to prove that the Goods in question were faulty if you return them to Us under this Clause.
You may return Goods to us by post or another suitable delivery service of your choice. For Goods returned under this Clause We will reimburse you for any reasonable postage or shipping costs.
You may request that We collect the Goods from you. Please ensure that the Goods are ready for collection at the agreed time and location. We are solely responsible for the cost of collecting the Goods under this Clause.
Refunds or replacements will be issued to you within 3 working days of Our receipt of the Goods if you return Goods to Us by post or similar delivery service or if We collect the Goods from you.
If Goods are to be repaired, We will give you a repair.
Events Outside of Our Control (Force Majeure)
We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond Our control.
If any event described under this Clause occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions:
We will inform you as soon as is reasonably possible.
Our obligations under these Terms and Conditions will be suspended and any time limits that We are bound by will be extended accordingly.
We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Goods as necessary.
If the event outside of Our control continues for more than 30 working days, We will cancel the Contract and inform you of the cancellation..
Use of the Aclimat Consulting Website and Copyright
The entire content of the Aclimat Consulting website is protected by copyright (all rights reserved). Any further use of its content is permitted only for informational purposes. Any reproduction (in electronic, written or other format) or any other use of the Aclimat Consulting website content or logos for any other purpose, in particular public or commercial use, is therefore prohibited without the express consent of Aclimat Consulting LP.
No Warranty
Aclimat Consulting LP shall not be held liable and does not guarantee that the functions on the Aclimat Consulting website will not be interrupted or be error-free, that defects will be rectified or that the Aclimat Consulting website or the respective servers are free of viruses or other harmful components.
No Liability
Even in the event of negligence on its part, Aclimat Consulting LP shall not be held liable for any loss or consequential damage resulting from access to or use of any elements of the Aclimat Consulting website (e.g. inability to access or use).
Links to Other Websites
By clicking on an underscored element (Link), you may be leaving the Aclimat Consulting website. Aclimat Consulting LP shall not be liable for the content, products, services or goods offered on the pages so accessed via such links.
Offers on Other Websites
Aclimat Consulting LP is in no way connected to offers on other websites which may appear similar to our own products or services.
Legal Disputes
If a dispute arises between you and Aclimat Consulting, we strongly encourage you to first contact us directly to seek a resolution by contacting Contact form. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Any claim, dispute or matter arising under or in connection with this User Agreement shall be governed and construed in all respects by the laws of England and Scotland. You and Aclimat Consulting both agree to submit to the non-exclusive jurisdiction of the English Courts.
*In simple terms, "non-exclusive jurisdiction of the English courts" means that if you were able to bring a claim arising from or in connection with this User Agreement against us in Court, an acceptable court would be a court located in England, but you may also elect to bring a claim in the court of another country instead. English law will apply in all cases.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
E-Mail Newsletter
Newsletters are only sent to our distribution partners and to interested recipients on explicit request. The operation and delivery of our marketing e-mails (newsletters, invitations, surveys by e-mail) are implemented using the e-mail marketing solution Aclimat Consulting LP. Personal data collected when registering for the newsletter are stored on the computers of Aclimat Consulting LP. We offer a possibility of correcting, updating, or removing the information supplied by the recipient in every newsletter. Users who no longer wish to receive our newsletter or our e-mails can unsubscribe from the mailing list using the «unsubscribe» link.